Privacy Policy

Last updated: March 2026

This Privacy Policy describes how AskJyotir ("we", "us", or "our") collects, uses, and protects your personal information when you use our website, mobile applications, and related services (collectively, the "Platform").

By accessing or using the Platform, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Information You Provide

Name, email address, and phone number
Date of birth, time of birth, and place of birth (required for astrological calculations)
Payment and billing information when you subscribe to paid services
Any other information you voluntarily provide through the Platform

Information Collected Automatically

Device information (operating system, browser type, device model)
Usage data (pages visited, features used, session duration)
IP address and approximate location
Cookies and similar tracking technologies

Third-Party Account Data

If you sign in using a third-party service (such as Google or Apple), we may receive your name, email address, and profile information as permitted by that service.

2. How We Use Your Information

To create and manage your account
To generate personalized astrological readings, birth charts, and insights
To process payments and deliver subscribed services
To communicate with you about your account, updates, and promotional offers
To improve and optimize the Platform
To comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your data in the following limited circumstances:

Service Providers: Third-party vendors who assist in operating the Platform (e.g., payment processors, hosting providers, analytics services)
Legal Requirements: When required by law, regulation, or legal process
Business Transfers: In the event of a merger, acquisition, or sale of assets
With Your Consent: When you explicitly authorize us to share your information

4. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of the Platform.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may also retain data as required by law or for legitimate business purposes such as resolving disputes.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data (subject to legal obligations)
Restrict or object to certain processing activities
Request data portability
Withdraw consent at any time

To exercise any of these rights, please contact us at support@askjyotir.com.

8. Children's Privacy

The Platform is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete it.

9. Third-Party Links

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the Platform after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: support@askjyotir.com